TERMS & CONDITIONS

PLEASE READ CAREFULLY BEFORE COMPLETING YOUR CUSTOM ORDER FORM BELOW

1.

DESIGN YOUR UNIT-  

Design your unit by completing the custom form below. Please also use the picture below to help with head cap size measurements.

2.

CALCULATION AND PAYMENTS-

At checkout, you will only be required to pay 50% of the base price plus shipping and if any add on alterations selected as a deposit (nonrefundable) and final payment will be due when unit is complete standard processing time is up to 2-3 weeks (not including shipping time).

3.

Build your own Wig

we ask that our clients send in their hair within 3-5 business days after paying your deposit, to send in their 3 bundles (no reused hair ) and /or closure selection. We prefer you to use USPS priority and a tracking number. Once you receive the info please email info.KROWNKONNECT@gmail.com. with weight and tracking number of packages with date and time of arrival. If the package is sent without tracking information. KROWN KONNECT is not held reliable if the package gets lost or stolen. When we receive your item, an email confirmation will be sent to you, and the wig customization process will begin.

4.

CUSTOM UNIT COMPLETION-  

A final photo of the unit will be sent to the client via email upon completion.

5.

FINAL PAYMENT-  

 After completion of your wig unit, a final invoice will be sent to you. Our clients have 48 hours to make a final payment. If a client has to be late on a payment we ask that you contact us by email at info.KROWNKONNECT@gmail.com.

 

**If payment is not made in the 48 hrs a $25 late fee will be applied to the final bill on the third day. After the 3rd day, there will be  $10 STORAGE FEE  add each day client is late for up to  30 days. After 30 days. Client relinquishes their deposit and wig unit which becomes the property of KROWN KONNECT.

 

* DEPOSITS ARE NONREFUNDABLE*

6.

THEN YOUR UNIT IS ON ITS WAY TO HER NEW HOME … WE DO SHIP INTERNATIONALLY!

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